Majestic Meridian Platinum 36 Direct Vent Gas Fireplace MER36PN
Description
Elevate your home with the Majestic Meridian Platinum 36 Direct Vent Gas Fireplace, a perfect blend of warmth and luxury. Designed to create a welcoming atmosphere, this fireplace offers multiple interior options, allowing you to achieve a classic, traditional look. With three color choices and four decorative front options, you can customize the design to match your personal style. LED Accent Lighting and LED Illuminated Embers provide a cozy ambiance at all times, effortlessly controlled with the included touchscreen remote.
Delivering up to 40,000 BTUs, this fireplace ensures a comfortable and inviting space on chilly nights. Its ceramic glass front enhances heat distribution, while the six ceramic fiber logs create a realistic, natural fire display. Choose from a variety of heat management systems to find the perfect heating solution for your home.
The IntelliFire Touch Black Remote is included, featuring a docking station and an auxiliary control module with a range of settings, including on/off, flame height adjustment, thermostat mode, fan control, child lock, cold climate mode, timer, hot indicator, lighting control, and maintenance notifications. For added convenience, smart-home integration allows you to control your fireplace via a smart speaker or phone app.
Features
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Six ceramic fiber logs for a natural, authentic fire look
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Produces up to 40,000 BTUs for optimal warmth
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IntelliFire Touch Black Remote with advanced control features
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Included variable-speed fan/blower for efficient heat distribution
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Multiple heat management options to customize comfort
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LED Accent Lighting and LED Illuminated Embers for a warm ambiance
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Battery backup ensures operation during power outages
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Limited Lifetime Warranty for peace of mind
Specification
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Single-SidedMinimum Heat Output:
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21,000 BTUsOverall Height:
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40 7/8"Overall Width:
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41"Overall Depth:
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21 7/16"Maximum Heat Output:
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40,000 BTUsItem Weight:
Manual
Brochure
Installation Manual
Owner's Manual
Service Parts
Architect Guides
Warranty
In the unlikely event your product experiences a defect, our technical team will guide you through the manufacturer’s warranty process. Here is a general outline of what to expect.
Due to the technical nature of our products, the manufacturer must perform troubleshooting to process a warranty claim. Your installer will need to troubleshoot and smart self-diagnostics the problem on-site while working in tandem with our technical team. If troubleshooting leads to what The Torch Guys deems as a defective part, we will submit a warranty claim to the manufacturer on your behalf. Before we submit the claim, we will ask you to review the terms and confirm your consent to proceed.
Once the claim is submitted, the manufacturer will review it and either approve or deny it. If they have all the information and accept the claim, your warranty replacement part(s) will begin processing for shipment. If, for any reason, the claim is denied or we need more information, we will notify you as soon as possible.
All warranties are processed as exchanges. You can expect to receive a prepaid return label for the defective part(s), which must be returned within 30 days of receiving the warranty replacement(s).
Warranty claims can take anywhere from 1-4 weeks to process, depending on the season. Given the length of time claims can take, we recommend you fire up your unit in late summer/early fall to ensure your existing fireplace is in good working order for the winter season.