Shop confidently knowing that the following are guaranteed with us, and only us:
1) Amazing Customer Service:
- We put our customers first. Compared to big box retailers, you can expect to speak to a REAL person at all times and quickly. Give us a call and one of our customer service agents will be there to help you with anything you may need. We're not like most companies who look at you as just an order number, you matter to us and your order is assigned to an agent who truly wants to make sure you are satisfied.
2) Top Quality Products:
- You receive full Manufacturers Warranty
- Immediate Damage Replacement: Please review our refunds and returns policies
- We have a partnership with the brand you're looking to purchase. We work directly with the manufacturer/brand, so not only will you be counting on our support but you will also count on the manufacturer's support.
3) Fast Shipping:
- We typically ship your order within the same day or 3 days after you place your order. Once your order ships our fulfillment department sends you a tracking number to the email you provide during checkout. Once your order is on the way it usually takes the carrier 5-7 business days to deliver it to you. Are you worried that perhaps you wont be there to receive the item? Well don't worry, our free shipping includes a delivery appointment, meaning the courier calls you to schedule a date and time of your preference!
4) Financing:
- We understand the benefits that come with financing your order. It can increase your credit score and provide you with a flexible payment option that best works for you. If financing is something that you're interested in, you may use one of our following partners at checkout: Paypal or Shop Pay.
5) No Sales Tax:
- Every order placed is eligible for No Sales Tax if you are located outside of California. Once you finish inputting your shipping and billing information at checkout, your order will automatically be tax-exempt as long as you are outside of California.
If you have any concerns or questions about the product you want to purchase, our sales and customer team is there to help you.
You can either:
Email us at: info@modernsproductions.com
Call (or text) us at:
(415) 503-9177
Or Chat with us through our website live chat.
Product Manual
Warranty
