Majestic Jade 32" Linear Direct Vent Gas Fireplace JADE32IN-B
Description
The Jade 32" Direct Vent Gas Fireplace from Majestic
The Majestic Jade Direct Vent Gas Fireplace – 32" offers a sleek, linear design with a continuous, effortless flame, bringing warmth and sophistication to any space. With customizable options, this fireplace seamlessly blends into your home décor or serves as a striking focal point. Its contemporary, smooth aesthetic is the perfect upgrade for your living area.
Engineered with direct vent technology, this fireplace efficiently removes 100% of combustion exhaust and odors, ensuring cleaner indoor air. Its sealed design provides optional heat distribution while promoting energy efficiency. Equipped with an IntelliFire Touch ignition system, it continuously monitors ignition performance for safe and reliable operation.
Specification
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ModelJade 32
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Fuel Type:Natural Gas or Liquid Propane
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BTU/hr Input19,000
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Width:36"
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Height:38-1/16"
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Depth:17-3/4"
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Framing Front Width:37"
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Framing Back Width:37"
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Viewing Area:27-1/4 x 15-3/4"
Manual
Brochure
Installation Manual
Onwer's Manual
Service Parts
Architect Guide
Warranty
In the unlikely event your product experiences a defect, our technical team will guide you through the manufacturer’s warranty process. Here is a general outline of what to expect.
Due to the technical nature of our products, the manufacturer must perform troubleshooting to process a warranty claim. Your installer will need to troubleshoot and smart self-diagnostics the problem on-site while working in tandem with our technical team. If troubleshooting leads to what The Torch Guys deems as a defective part, we will submit a warranty claim to the manufacturer on your behalf. Before we submit the claim, we will ask you to review the terms and confirm your consent to proceed.
Once the claim is submitted, the manufacturer will review it and either approve or deny it. If they have all the information and accept the claim, your warranty replacement part(s) will begin processing for shipment. If, for any reason, the claim is denied or we need more information, we will notify you as soon as possible.
All warranties are processed as exchanges. You can expect to receive a prepaid return label for the defective part(s), which must be returned within 30 days of receiving the warranty replacement(s).
Warranty claims can take anywhere from 1-4 weeks to process, depending on the season. Given the length of time claims can take, we recommend you fire up your unit in late summer/early fall to ensure your existing fireplace is in good working order for the winter season.